運送政策
At WOHO Bike, we strive to provide a seamless shopping experience for all our customers. Below is our updated shipping policy for your reference:
Free Shipping on Select Items
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Bikepacking Series Bags and Accessories: Enjoy free shipping when your purchase exceeds US$250. Gear up for your adventures without worrying about extra costs!
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Bicycles and Framesets: We offer free shipping on all complete bicycle purchases and framesets, ensuring your ride gets to you quickly and safely.
Shipping Fees for Other Products
For items outside our bikepacking series and bicycles/framesets, standard shipping rates will apply based on your location and order weight. These rates will be calculated and displayed during checkout.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the delivery progress.
Important Notes
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Free shipping offers apply to standard shipping only.
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Additional fees may apply for expedited shipping or specific delivery requests.
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International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Thank you for choosing WOHO Bike for your cycling adventures! If you have any questions about our shipping policy, please contact our customer service team at info@wohobike.com
Shipping Times
SF Express
Most of the Taiwan, China, HongKong, Macau region was covered by SF express
Usual delivery time : 2 - 7 Working days
中國 台灣 香港 澳門 免運費
International Express Mail Service (EMS)
International Parcels
We choose the International air insured parcel, Usual delivery time :
Asia 6 - 10 Working days,
America (US)10 - 14 Working days, (Canada) 14 - 18 Working days, Mid & South America 15 - 30 Working days,
France, Germany, UK, Netherland, 10 - 13 Working days, South & North Europe 14 - 18 Working days
International ePacket Postage
International ePacket is classified as international ordinary letter-post item, delivered to the delivery address, exempt from recipient's signature. In addition, inquiry and indemnity for International ePacket are not accepted, only .The Australia, Canada, Denmark, France, Italy, Portugal, Romania,Russia, United Kingdom, USA, Will not providing the online tracking service.
| Country (Region) of Destination | Estimated Delivery Time |
|---|---|
| France | 7~10 days |
| Germany | 7~10 days |
| Indonesia | 6~8 days |
| Israel | 8~10 days |
| Japan | 6~7 days |
| South Korea | 6~7 days |
| Malaysia | 6~8 days |
| Russian Federation | 8~11 days |
| Norway | 8~11 days |
| New Zealand | 7~10 days |
| Canada | 30~40 days |
| Poland | 9~15 days |
| Denmark | 13~16 days |
| The Philippines | 10~12 days |
| Singapore | 6~7 days |
| Thailand | 6~8 days |
| United Kingdom | 7~10 days |
| Vietnam | 6~8 days |
| Hong Kong | 5~6 days |
| Australia | 21~30 days |
| Netherlands | 7~9 days |
| Lithuania | 8~11 days |
- The estimated delivery time listed in the table is counted from the day of delivery, excluding holidays, customs clearance time, etc.
- The estimated delivery time listed in the table refers to delivery to major cities, with an additional transit time of 1~2 days for suburban or remote areas.
- If the flight is delayed or canceled due to weather conditions, the estimated delivery time will also be delayed
Estimated carrier will be shown during the check out process.
Feel free to contact us or leave a note on your order if you need alternative shipping options.
All goods will be shipped from Taiwan or China exception will be noted
WOHO 將會由台灣寄出您訂購的商品。
收件地址為台灣地區不會產生除了運費之外的額外關稅與費用。